A New Digital Address for Etymology

We’ve moved to a new online address as part of our continued evolution.

Below, you’ll find answers to common questions about the change.

1. Why has Etymology changed its website domain?
We’ve moved to a new digital address to better reflect the next chapter of our journey. The change enhances site performance and ensures a more seamless experience.

2. What is the new domain?
Our new home is etymology.au. You can visit us there to explore our collections, make bookings, and discover our inspirations behind the brand.

3. Will my account still work?
Yes. Your etymology.au account, password, and order history remain exactly the same.
Simply sign in at etymology.au/account/login using your existing details.

4. What happens to the old website?
Our previous domain will automatically redirect you to the new one.
However, we recommend updating your bookmarks to etymology.au for the best experience.

5. Will my order or delivery be affected?
No. All current and future orders continue as usual — with no interruption to processing, delivery, or customer communication.

6. Is my personal information still secure?
Yes. The site upholds our same security standards, ensuring your personal information remains protected.

8. I’ve subscribed to emails — do I need to sign up again?
No. You’ll continue receiving Etymology updates, invitations, and exclusive offers as before. No action is required.

10. Who can I contact for help?
Our Customer Care team is available to assist with any questions. You can contact us via our Contact Us page.